Privacy Policy
Last Updated: 13 February 2026
DJ Rigo ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you use our website (the "Website"), submit inquiries or bookings, or otherwise interact with our DJ and event services. By using our Website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
1.1. Information You Provide
- Contact and Booking Information: When you submit an inquiry, contact form, or booking request, we may collect your name, email address, phone number, event date, venue, event type (wedding, party, corporate, etc.), and any other details you provide.
- Communication: We may retain records of emails, messages, or other communications you send to us in connection with inquiries, bookings, or support.
- Payment Information: When you make a payment, we may collect billing information such as name, address, and payment method details. Payment processing may be handled by third-party processors (e.g., Stripe, PayPal), and we do not store full credit card numbers on our servers.
1.2. Information Collected Automatically
- Usage Data: When you visit our Website, we may automatically collect information such as your IP address, browser type, device type, operating system, pages viewed, referring URLs, and time spent on the Website.
- Cookies and Similar Technologies: We may use cookies, web beacons, or similar technologies to enhance your experience, analyze usage, and improve our services. You can manage cookie preferences through your browser settings.
1.3. Information from Third Parties
We may receive information about you from third parties, such as social media platforms (if you interact with our social profiles), analytics providers, or payment processors, to the extent permitted by applicable law.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: To process inquiries, manage bookings, deliver DJ and event services, and communicate with you about your event.
- To Communicate: To respond to your inquiries, send booking confirmations, reminders, invoices, and event-related updates.
- To Improve Our Services: To analyze Website usage, improve our Website, services, and user experience.
- To Comply with Legal Obligations: To comply with applicable laws, regulations, court orders, or legal process.
- To Protect Rights: To protect our rights, property, safety, or the rights and safety of others, including fraud prevention.
- Marketing (with consent): To send you promotional communications about our services, special offers, or events, where you have opted in or where permitted by law. You may opt out at any time.
3. Legal Basis for Processing (where applicable)
We process your personal information based on: (a) your consent; (b) the performance of a contract (e.g., your booking); (c) our legitimate interests (e.g., improving services, preventing fraud); or (d) compliance with legal obligations.
4. Sharing and Disclosure
We may share your information with:
- Service Providers: Third parties that assist us in operating our Website and business, such as hosting providers, payment processors, email service providers, and analytics providers. These parties are required to use your information only as necessary to provide services to us and in accordance with applicable law.
- Event Partners: Where relevant to your booking (e.g., venue coordinators, planners), we may share necessary contact or event details with your consent or as required to perform services.
- Legal Requirements: We may disclose your information if required by law, regulation, court order, or governmental request, or to protect our rights, property, or safety.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to applicable law.
We do not sell your personal information to third parties for marketing purposes.
5. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. For example:
- Booking and contact information may be retained for several years for business records and tax purposes.
- Website usage data may be retained for analytics and improvement purposes.
- We may retain certain information as required by law.
When we no longer need your information, we will securely delete or anonymize it where feasible.
6. Security
We implement reasonable technical, administrative, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to legal exceptions.
- Portability: Request a copy of your data in a structured, machine-readable format (where applicable).
- Opt-Out of Marketing: Unsubscribe from marketing communications at any time by using the link in our emails or contacting us.
- Restrict Processing: Request that we restrict processing of your information in certain circumstances.
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete, and the right to non-discrimination. To exercise these rights, please contact us.
To exercise any of these rights, please contact us using the contact form on the Website or the email address provided in your booking confirmation. We will respond to your request in accordance with applicable law.
8. Cookies and Tracking
We may use cookies and similar technologies to:
- Keep you logged in or remember your preferences.
- Understand how you use our Website and improve it.
- Deliver relevant content or advertisements (with your consent where required).
You can control cookies through your browser settings. Disabling certain cookies may affect your experience on our Website.
9. Children's Privacy
Our Website and services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will take steps to delete such information.
10. Third-Party Links
Our Website may contain links to third-party websites (e.g., social media, payment processors). This Privacy Policy does not apply to those websites. We are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any third-party sites you visit.
11. International Transfers
Your information may be processed in the United States or other countries where our service providers operate. By using our Website or services, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the revised Privacy Policy on this page and update the "Last Updated" date. Your continued use of our Website or services after any such changes indicates your acceptance of the revised Privacy Policy. For significant changes, we may provide additional notice (e.g., by email or a notice on our Website).
13. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, or if you wish to exercise your rights, please contact us:
- Via the contact form on the Website
- At the email address provided in your booking confirmation